Dot Transportation Incorporated recently awarded transport refrigeration system manufacturer Thermo King and dealer Capital City Thermo King the 2011 Vendor of the Year Award at its 2012 vendor golf outing at Rolling Greens Golf Course.
This is the third time the Thermo King duo has been awarded the Vendor of the Year award from Dot over the past 12 years in recognition of its product quality and reliability, ability to process large quantities of equipment, low maintenance and repair expenses, and strong knowledge of Dot operations to provide solutions and make improvements.
Thermo King continues to be one of our most reliable and efficient vendors," said Kevin Buss, director of fleet maintenance at Dot. "Any time we need service support they're right on top of things. It's a great product that they stand behind."
Dot Transportation determines the winner through a variety of metrics and a scorecard system that rates vendors 1-5 in areas such as products, service and reliability. Results are tracked from year-to-year and used with other variables to determine the Vendor of the Year.
"I'd say it's about 98 percent of the decision," said Buss of how the scorecard system plays in the award.
Dot's golf outing consists of approximately 30 vendors who are invited each year for lunch, a business update, awards presentation, a day of golfing with a three-hole scramble, and dinner.
"We appreciate Dot inviting us to this event and it makes it even sweeter when we're able to bring home this award," said Rick McClurg, national account manager at Thermo King. "Making our customers happy is something that we take a lot of pride in, and Dot is one of our biggest customers."
About Ingersoll Rand
Ingersoll Rand (NYSE:IR) advances the quality of life by creating and sustaining safe, comfortable and efficient environments. Our people and our family of brands-including Club Car®, Ingersoll Rand®, Schlage®, Thermo King® and Trane® -work together to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables, secure homes and commercial properties, and increase industrial productivity and efficiency.
Thermo King manufactures transport temperature control systems for a variety of mobile applications, including trailers, truck bodies, buses, shipboard containers and railway cars. Ingersoll Rand is a $14 billion global business committed to a world of sustainable progress and enduring results. For more information, visit ingersollrand.com or thermoking.com.